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DIGITAL CUSTOMER EXPERIENCE // Changing customer experience: 5 challenges for companies

Whether Big Data, Machine Learning or the Internet of Things (IoT): Technological progress and Artificial Intelligence (AI) are changing everything – including how customers experience companies and make purchasing decisions. What challenges do companies have to overcome to remain competitive in the future?
I will introduce you to the five most important trends and challenges of digital customer experiences – DIGITAL CUSTOMER EXPERIENCE

New impulses through Interim Sales Managers: Resulting instead of Consulting

Interim Sales Manager in medium-sized companies: Resulting instead of consulting!
How to make a successful business restart in times of digitalisation? Interim Sales Managers initiate new business models in the digital change and lead sales teams to old strengths and new successes. This is becoming increasingly important, especially for medium-sized businesses.

Short explanation video: What exactly do I do?

Short, concise and clear. In one minute you’ll understand: What do I do? What can you expect? How do I work?

Through the Independence I became a tiger on the hunt

Ralf H. Komor is an interim manager, book author and absolute B2B Sales professional. Clients from corporations to small and medium-sized businesses benefit from his 30 years of experience in national and international projects. He is recognised in the industry as a thoroughbred salesman and heads the DDIM.fachgruppe “Vertrieb & Marketing”. He is also co-author of the book project “Chefsache Interim Management”, which was published this year by Springer-Verlag.
In an interview with division one, Komor talks about his experiences that he has had in his previous self-employment as a temporary manager and reveals valuable tips for newcomers to the Interim Market.

Disruptive Innovation: “Many have misunderstood the concept”

“Disruptive” and “innovation” – the two terms are often mentioned in the same breath, but they are also misunderstood and misused. Harvard professor Clayton Christensen is considered the inventor of the Theory of Disruptive Innovation. He is astonished that his theory is applied to all kinds of things. Neither Uber, nor Tesla, nor Airbnb are considered to be disruptive innovators.

New Business Models – BIM (Building Information Modeling) is the Key to the digitalisation of the traditional construction industry

Everyone is talking about digitalisation. It is changing and presenting companies with new challenges. These are also reaching traditional industries, such as the construction industry. Here, digitalisation is driven primarily by a new methodology, Building Information Modelling (BIM). However, the effects of this are not yet fully foreseeable. What is certain, however, is that business models could and possibly must change.